Frequently Asked Questions
Where are your products made?
Each piece of art is lovingly handmade by me in my studio in Manchester, finished with high quality frames and mounts manufactured by a Yorkshire based picture framing specialist.
What payment methods do you accept?
We accept Visa, Mastercard, Maestro and American Express
What are your delivery times and costs?
Orders placed by 2pm are usually dispatched the next working day. Shipping time varies on the delivery option chosen during checkout:
|Standard ||£3.95 ||5 working days |
|Express ||£9.95 ||Next working day |
Although we make every effort to get your order to you as quickly as possible, delivery times are not guaranteed. Please use the Express option if your order is urgent.
What is your returns policy?
We want you to be happy and will replace any item that is not received in perfect condition.
If you change your mind or the item is not as expected you have 14 days from received to cancel your order and must send the item back to us in the same condition as received. You are responsible for return postage, including any damage to or loss of the item, so we strongly recommend to use a fully tracked and insured courier service.
Please see our terms and conditions for full details. Your statutory rights are not affected.
Have a question we haven't answered?
Please contact us on firstname.lastname@example.org