Information

Frequently Asked Questions

What payment methods do you accept?

We accept Visa, Mastercard, Maestro and American Express

What are your delivery times and costs?

There is a standard delivery charge of £2.00. All orders will be sent 1st class with Royal Mail. Once dispatched you should expect to receive them within 2-3 business days. Although we make every effort to get your order to you as quickly as possible, delivery times are not guaranteed. 

On orders over £20, there is no delivery charge.

What is your returns policy?

We want you to be happy and will replace any item that is not received in perfect condition.

If you change your mind or the item is not as expected you have 14 days from received to cancel your order and must send the item back to us in the same condition as received. You are responsible for return postage, including any damage to or loss of the item, so we strongly recommend to use a fully tracked and insured courier service.

Please see our terms and conditions for full details. Your statutory rights are not affected.

Have a question we haven't answered?

Please contact us on hello@makeadaygifts.co.uk